24/7 emergency response
Matthews sits on the Mecklenburg and Union County line, with mature neighborhoods and a walkable downtown. We handle water extraction, structural drying, and repairs from Trade Street to Idlewild Road.
Your Matthews home
Matthews has been growing for decades, so you find 1960s ranches, 1990s subdivisions, and newer townhomes within a few miles. Each has a different water profile.
Historic streets and townhomes
Older homes and small commercial buildings near downtown mix with newer townhomes. Aging plumbing, older roofs, and shared walls are common, and leaks tend to be slow and hidden.
We trace moisture to its source and work with neighbors and managers where walls are shared.
What we often see
Townhomes and condos
In attached housing, water and smoke rarely stay in one home.
What we are called for
A hose lets go while no one is home and soaks floors and ceilings.
A tank splits in a garage or closet and floods nearby rooms.
A clogged drain line spills into the attic or a closet ceiling.
A fallen limb or lifted shingles let rain into the attic.
Hidden lines fail under floors or inside walls.
Heavy rain sends water toward garages and low spots near creeks.
Matthews weather
How it works
You can read the full explanation in our guide to water damage restoration.
Before you call
You do not need all of this to call. If water is still running, call first.
Phone us any time, or send a request and we will reply.
Paperwork
Where we work
Not sure your address is covered? Call us. We also serve the communities around Matthews, including Charlotte, Mint Hill, Indian Trail, and Monroe.
Yes. We work across Matthews, including Historic downtown Matthews, Trade Street, Matthews-Mint Hill Road, Independence Boulevard (US-74), Idlewild Road, and Four Mile Creek Greenway area. Call us for current availability for your address.
Yes. We work across Matthews, including historic downtown, Trade Street, Matthews-Mint Hill Road, Idlewild Road, and the neighborhoods toward Stallings. Call us for current availability for your address.
Yes. We dry the wet insulation, drywall, and framing and document the damage for your insurer. The roof itself needs a roofer, and we can coordinate timing so the dry-out starts as soon as the opening is covered.
Yes. We document each affected unit, dry the structure, and work with your HOA or manager. If a neighbor's unit caused the leak, record everything and tell both insurers.
Yes. We serve Matthews, Mint Hill, Stallings, and the surrounding communities. Call with your address and we will confirm availability.
We locate where the water is going, remove affected flooring where needed, and dry the subfloor and slab. A plumber has to repair the line itself, and we can work around their schedule.
Often, but not always. Coverage turns on the cause of the loss and the wording of your policy, so call your insurer early. We keep clear records of the damage and the work to support your claim.
Maybe. The mark can outlast the leak. A moisture reading shows whether the area is still wet, and whether the damp spot has grown beyond the stain.
Yes. We rebuild what we remove, including drywall, flooring, trim, and paint.
Yes. Our phone is answered around the clock, including nights, weekends, and holidays.
More in Matthews
Water Damage Restoration nearby:CharlotteIndian TrailMonroe
Who is behind this page
Water damage, fire damage, and mold restoration, plus remodeling, for homes and businesses across the Charlotte metro. One team from emergency cleanup to the finished repair.
We answer calls 24 hours a day.
Fill in the form and we will get back to you.
Emergency? Call, 24/7(980) 282-9637
